United States Wholesale

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PRODUCT LISTING POLICY

Last updated: July 15, 2022

As a vendor on United States Wholesale, it is your responsibility to comply with all Federal, State and local laws and regulations and with United States Wholesale Policies when listing and describing your products. We provide the following material for informational purposes only, and it is not intended as legal advice. We encourage you to consult with your legal counsel for questions about the laws and regulations concerning your listings.

And product listings may not feature or contain any of the items designated on our “Restricted Products” page.

When you create a product listing, you agree to the following rules and restrictions:

PROHIBITED LISTING INFORMATION

You may not include any of the following information in Product Listing page titles, descriptions, bullet points, or images:

  • Pornographic, obscene, or offensive content
  • Phone numbers, physical mail addresses, e-mail addresses, or website URLs
  • Alternative ordering information (such as links to other websites for placing orders)
  • Reviews, quotes, or testimonials
  • Solicitations for positive customer reviews
  • Advertisements or promotional material
  • Confusing or unclear titles or descriptions
  • The use of false product identification information in product listings is prohibited

ITEM TITLE & DESCRIPTION

Your item title and description are the most important parts of your listing because it helps buyers decide whether to buy your item and what to expect if they do.

  • All content in a product listing must be directly related to the item 
  • All Product Listings must include a Product Title
  • The Product Title must include the total amount of Cases/Boxes/Units
  • Item description must include the total amount of products that are included in the listing
  • All Product Listings must include a Product Category
  • All Product Listings must include a Price
  • Item descriptions must be accurate and not mislead the buyer. 

PRODUCT IMAGES

To get the best results for your Product Listings, all product images should meet the United States Wholesale image standards. Failure could mean poor performance in our algorithm as well as lower buyer interest in the products. High-quality images are highly recommended to achieve maximum performance.

Image Guidelines – United States Wholesale Image Standards:

  • Product images should be square 
  • Product images should have a white background
  • Product images should be minimum 1500×1500 pixels
  • Product images must be smaller than 5 MB

SHIPPING INFORMATION

  • Product must have the correct weight and dimensions.

Shipping cost is calculated based on the weight/size of the package and the location from the vendor to the buyer.

Failure to put the correct weight and dimensions may cause your product to be unpurchasable during checkout. It may also display incorrect shipping costs which may discourage the buyer from completing the purchase.

RMA - RETURNS

By default, a 30-day return policy is implemented.

While vendors have the option of not accepting returns, vendors are required to adhere to our Return Policy

Consequences of policy violation

Violations of United States Wholesale’s Listing Policies may result in actions such as:

  • Cancellation of listings
  • Limits on listing privileges
  • Suspension of listing privileges
  • Suspension of vendor account
  • Removal of listing privileges
  • Poor performance in our algorithm

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